The four key actions* that unlock social capital:
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1
Answering the question
“tell me about yourself”
2
Asking open-ended questions
3
Finding things in common - similarities
4
Making the goldilocks ask
(five minutes or less)
*Based on six years of action research at Climb Hire.
The six core skills* to build social capital:
1
Talk About Yourself Authentically.
Share your story in a way that's genuine and memorable.
2
Ask Questions
About Others.
Show genuine curiosity about the other person's work and life.
3
Actively Listen with Full Attention.
Listen to understand — not just to respond. Be present.
4
Make Connections.
Find Common Ground.
Spot shared interests, experiences, and mutual contacts.
5
Make the Ask.
Right-Sized & Clear.
Know how to ask for something specific and appropriate.
6
Loop Back.
Stay in Touch.
"I thought of you…" — follow up and share updates.
*Based on six years of action research at Climb Hire.
As someone who is introverted, Goldi is a useful tool to help me overcome being shy, step out of my comfort zone and improve my communication skills to easily network and build my own community.
- Ana, LaGuardia Community College
Even with my imperfect English, Goldi was able to understand what I said and respond appropriately. This made it easier for me to express my thoughts without fear of making mistakes.
- Keri, LaGuardia Community College
I don't really know how to use AI but Goldi is pretty self-explanatory. Goldi helped me find a way in making myself sound presentable and interesting by just introducing myself.
- Aaron, LaGuardia Community College
I’m [actively maintaining] connections with my professors, faculty, … a past supervisor. Last week, my past supervisor sent me a text through LinkedIn: “Oh, we have a position as a peer leader … if you're interested”. And I just got an interview offer through her! I was so happy. I often comment on her LinkedIn posts, like, congratulations, you're doing great, and I feel like it really helped me.
- Erin, LaGuardia Community College
Communication Essentials
Building Social Skills
Deliver content to ensure that jobseekers are ready to have impactful conversations with alumni at their institution or upskilling organization.
Sample Modules:
-
Developing a compelling personal narrative
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How to be authentic and not transactional
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How to be professionally polished
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How to express curiosity as a method to creating a lasting and positive impression
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Articulating accomplishments, skills and interests
What we offer
Leverage Weak TieS + Alumni Networks
Brokering Access
Pair job seekers with employed alumni. Facilitating the formation of new relationships and broadening job referral opportunities.
Sample Lessons + Delivery:
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Discovering connections in your network
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Mobilizing professionals nearby
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Practice effective body language
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How to be an active listener
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Mastering the art of open ended questions
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Being an excellent conversationalist
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Search for points of similarities
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Developing confidence
The Art Of The ASKS
Landing the Job
Hands-on practice to engage professionals in unlocking a referral. This includes building confidence and finding comfort with making an ask.
Sample Lessons + Delivery:
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Professional outreach
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Effective emails and messages
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Follow up techniques
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Referral and introduction requests
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Templates for success
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Leveraging AI to practice having conversations with professionals
Lesson
most learners don't know about or believe in social capital
37%
of learners don’t believe in or don’t know what is social capital*
* Climb Together market landscape study included 300 respondents (100 students, 100 adults, 100 parents)
Mindset improvement
after using Goldi:
Outreach & Conversational Fluency
48%
agree
84%
agree
I know how to make a professional request—like for an introduction or referral—even if it feels a little uncomfortable.
Skillset improvement
after using Goldi:
53%
agree
92%
agree
I can describe the values and experiences that shape who I am professionally
* “Agree” includes the “Mostly true” and “Very true” Likert scale answers for each pre/post survey question
** From all LaGuardia online learners
Behaviors & Habits shifts
after using Goldi:
of 75 pre-survey and post-survey responses of the same individuals:
In the last month, how many informational interviews did you have with professionals?
0.9
Pre-Survey